TalkSwitch Call Reporting Download
TalkSwitch Call Reporting is supported for TalkSwitch VS, CVA and CA models.
It is not compatible with TalkSwitch 48-NLS and TalkSwitch 24 models.
Click here to confirm which model(s) you have.
In order to use the Call Reporting application, we recommend you are using the
latest software for your TalkSwitch system.
Select one of the options below:
If your
TalkSwitch system is running firmware version 6, 5, or 4.10 click here for installation instructions.
If your
TalkSwitch system is running firmware version 4.01, 4.00 or 3.24.29 click here for a software update for your TalkSwitch system.
If your
TalkSwitch system is running firmware version earlier than 3.24.29 click here for special instructions.
If your TalkSwitch system includes
TalkSwitch 48-NLS or TalkSwitch 24, DO NOT install this software.
Click here for more information.
If you are uncertain of your model of TalkSwitch
click here for information.
Release Information
| Release: | 8.1 |
| Build: | 4.3 |
| Region: | United States and Canada |
| Date: | April 09, 2009 |
Requires TalkSwitch VS, CVA or CA unit(s) running Release 4.10 or later firmware.
Updating from version 3.24 or earlier firmware and software
Updating your phone system to Release 6 firmware requires that your system is already running Release 3.24.29 firmware (originally included in 3.24.033 software) or later.
If your system is running an earlier version of software than 3.24.033,
click here to download 3.24.033 software (if needed),
then use the software to update the TalkSwitch firmware to 3.24.29.
Once your TalkSwitch system is running 3.24.29 firmware (or higher), you can then download and install the latest software using
this link.
TalkSwitch 48-NLS and TalkSwitch 24 incompatibility
If you have TalkSwitch 48-NLS or TalkSwitch 24 units
DO NOT use this software.
The application of this update to TalkSwitch 48-NLS or TalkSwitch 24 units invalidates any warranty and may result in unrecoverable phone system impairment.
The recommended software and firmware for TalkSwitch 48-NLS and TalkSwitch 24 units is
available at this link.